To better serve our AMP business customers, we partner with Simon & Schuster to handle all of our fulfillment and back office operations. Simon & Schuster provides services including order input, customer service, credit and collection, and shipping.
To place bulk, premium, or special sales orders, email firstname.lastname@example.org or call 800-943-9839.
To start a new sales account and for all other sales inquiries, email email@example.com.
To place orders or get information, contact your Sales Representative or Simon & Schuster at 866-506-1949 or firstname.lastname@example.org.
To place orders or get information, contact your Sales Representative or Simon & Schuster at 800-268-3216 or email@example.com.
AMP permits returns of overstock under the following conditions:
- Period of eligibility or return: not before 90 days nor after 12 months from invoice date.
- Bookseller should include with return: customer number, quantity, titles, and discount information. Bookseller must call for an appointment on truckload shipments: 888-261-5384, Email: Simon.Returns@americanbookco.com.
- Returns will be accepted on out-of-print titles for a six-month period after the effective date.
- All books must be received in perfect condition. Damaged, price-marked, and/or shelf-worn books may not be returned.
- Credits must be offset by orders. No cash refunds of credits are made.
- All returns must be sent to:
Simon & Schuster c/o American Book Company
407 E Old Andrew Johnson Hwy Dock # 18
Jefferson City, TN 37760
Andrews McMeel Publishing c/o Georgetown Terminal Warehouses
34 B Armstrong Avenue
Georgetown, Ontario L7G 4R9
Customer Service for Retailers:
Phone: 800-943-9839 | Fax: 800-943-9831
PUBNET S&S San Number: 200-2442
Customer Financial Services (Credit Dept.): 800-897-7650
Phone: 800-268-3216 | Fax: 888-849-8151
For consumer questions, please call 816-581-7569.